QUALITY GUARANTEE
All the items of our collections are thoroughly bench made and manufactured in solid sterling silver or premiun quality electroforming (where the silver weight is not specified).
They undergo several workmanship processes which may cause our articles to be subject to variations in weight in excess or in defect. This reflects in no way upon the quality and value of the objects.

PRICE & SALE TAXES
All prices are quoted in euro and all orders will be transacted in the same.
Our prices are also inclusive of all sale taxes.

PAYMENT
We accept the following credit cards: VISA, Master Card, Carta SI.
When ordering on-line we will not charge you credit card until your order is ready to be shipped.

SHIPMENT & ORDERS
Shipping charges are specified in the article description.
Our average shipping time is 10 to 15 days, after which delivery will be made by UPS directly to your doorstep within 5 days depending on location.
Should you not have received you order within 20 days, please contact us for further enquiries.

DELAY & NONPERFORMANCE
We shall not be liable for failure to ship, or delayed shipment, if such failure or delay is due to any cause beyond our reasonable control.

SECURITY
We keep a tight watch on the information given to our company and use the latest security measures and technologies to protect against the loss, misuse and alteration of the data under our control.

PRIVACY
We believe that trust is an essential component of the service we provide to our customers.
To ensure that we earn and keep that trust, we make every effort to protect your privacy and the confidentiality of your personal information .
We have a strict policy against sharing or selling your personal information exception made for law requirements and protection of company/customers rights and properties.
We will release to UPS the essential forwarding details of each addressee necessary for delivery.

       fabbrica argenteria Etruria s.r.l.